Our terms for your stay:
  • Check in from 2:00 p.m. Please notify us if you will be arriving after 7 p.m.
  • Check out by 10:00 a.m.
  • Deposit: For a firm booking we request a deposit by direct bank transfer.
    Our bank details: Banca Raiffeisen Brunico – Filiale Perca
    IBAN: IT43 C 08035 59150 000307000391 SWIFT RZSBIT21705
  • Dogs are only permitted on request and for an extra charge. Please bring your own pet basket or blanket. Dogs are not permitted in the dining room and the wellness area.
  • Meals: We are not able to offer a price discount for meals not taken.
  • Smoking: We are a non-smoking hotel. You are welcome to smoke outside.
  • Cancellation policy:
    - In case of cancellation the deposit is retained
    - In case of no-show, late arrival or early departure all days booked but not used are charged at 100%
    - In case of a cancellation 60 - 30 days prior to the booked arrival date we charge 50% of the total amount
    - In case of a cancellation within 30 days prior to the booked arrival date we charge 70% of the total amount
    To avoid incurring costs we recommend you take out travel cancellation insurance
  • Payment methods: We accept cash, debit and credit cards (excluding Diners and American Epxress).
  • Room requests: We ask for your understanding that we are able to accept requests for room types but not for room numbers and floors.