Binding Booking: Your booking shall become binding once your booking request and our response are both completed in writing.

Room Reservations: Regrettably, it is not possible to guarantee you a specific room number or floor, yet we will do our best to take your wishes into account.

Tourist Tax: In South Tyrol, a daily local tax in the amount of € 2.10 per guest aged 14 years and older is payable.

Check in from 2:00 p.m. Please notify us if you will be arriving after 7 p.m.

Check out: You are kindly requested to have vacated your room by 10am on your scheduled departure date. If you wish to check out late, you may do so (subject to availability). In such a case, a charge in the amount of 50% of the price of the room (excl. evening meal) will be payable.

Dogs
are only permitted on request and for an extra charge. Please bring your own pet basket or blanket. Dogs are not permitted in the dining room, garden and the wellness area. Other housepets and cats are not permitted in our house.

Meals: We are not able to offer a price discount for meals not taken.

Payment methods: We accept cash, advance payment by bank transfer and credit cards. (excluding Diners and American Epxress).

Bank Details:
Beneficiary: Hotel Waldhof Srl
Banca Raiffeisen Brunico – Filiale Perca
IBAN: IT 23 R 08035 59150 000307002025
SWIFT RZSBIT21705

Cancellation Conditions:
What happens if you have to cancel your holiday?
For cancellations within 28 to 15 days prior to arrival, 30% of the total amount will be charged.
For cancellations within 14 days to the day of arrival, 70% of the total amount will be charged.
In case of no- show (no arrival), delayed arrival or early departure we charge 100% of the whole stay.
Important: These cancellation conditions are independent of whether the canceled rooms are fully or partially re-let.
Update: New cancellation conditions:
The current situation around the coronavirus has prompted us to address the concerns and doubts of our guests. We have changed our cancellation policy for the summerseason 2021 in your favour:
if you are unable to come for your holiday with us, you can rebook or cancel your reservation free of charge up to 4 days before the scheduled arrival date.

We also offer the following special cancellation conditions:
• If the COVID-19 situation here in South Tyrol changes at short notice during your stay, an early departure free of charge is possible.
• Free cancellation if the curve of infection rises dramatically in your hometown or here at Perca.
• Free cancellation if an official travel warning for Italy is issued.
(These conditions are only valid for direct bookings)


Cancellation insurance
Occasionally, something can happen before the start of a trip. With our trip cancellation insurance you are financially covered. Should a booked stay at a hotel be delayed, or even not taken up or prematurely broken off, cancellation charges can be redeemed. In order to save you any expenses in such cases, we recommend you take out this trip cancellation insurance, with which you are covered by the Europäische Reiseversicherung's travel insurance.
Click here to take your personal insurance.

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